Their impeccable and friendly service helped us in finding tenants for both of our properties recently. We were kept up to date with telephone calls and emails. They made the whole process seem effortless and swift. We cannot speak highly of the fantastic service that Phillips George provides definitely going above and beyond the norm. And we shall definitely keep recommending them.
A super friendly individualized service. Clare and Paul were always happy to take time to talk. They were never in a rush. We were always kept up to date with the progress of our purchase. They always responded to phone calls and emails promptly. Clare had even followed up once the sale had completed and we had moved into our new home. Clare's experience was evident throughout the process and I would highly recommend using Phillips George.
Our experience with Clare and Paul could not have been better. From the outset Clare came across significantly better than the representatives of the other three estate agents we interviewed and her professionalism and friendliness was ever present throughout the process. Sadly, we were selling my late mother's bungalow and, living over a hundred miles away, we could not attend the property regularly. Clare was happy to take on the responsibility of showing all perspective buyers around as well as regularly checking for any issues with the vacant premises. Her initial valuation was very similar to others and her negotiation skills are excellent so was able to sell the property that suited both us as sellers and the buyers. Not only that the first offer was received in just over a week. We found the Phillips George website user friendly, and before posting our property Clare checked we were happy with the advert, which looked great. We were regularly updated on viewings and then the progress of the sale. Clare established the perfect level of contact with telephone calls as necessary and emails for more general updates. Unfortunately, only two weeks before completion, the first sale fell through. But Clare remained positive and optimistic. She was right as within 3 weeks, she had found cash buyers, and this time the process could not have been smoother. I would highly recommend Phillips George and my only criticism is that they don't have an office in our County for when we eventually sell our own house.
We used Clare & Paul at Phillips George to both sell and buy our house. I have nothing but positive reviews about the service and professionalism we received. The whole experience was smooth and professional and this was really helped by the friendliness and frequent communication with Clare and Paul and the team. I would 100% recommend them to family and friends.
Despite not being the agent for my property Clare worked over and above to help ensure a smooth move and good communication between all of the parties involved. Always polite, reliable and forthcoming with relevant information.
We have used Phillips George on two occasions, once to sell a property and then to rent one out. We can honestly say that we have never experienced service like this before from estate agents used in the past. They definitely stand out from the crowd and we would have no hesitation in recommending them.
If you are looking for an Estate Agent who are professional yet down to earth, easy to deal with and most importantly deliver what they say they will - then look no further. I can't speak highly enough of the end to end service provided by Phillips George. From the initial meeting with Clare at my property (where we chatted about what I was looking for and what her company could do for me, with no heavy sales pitch) right through to completion of the sale. I was very happy with the valuation and marketing of the property and never having to chase for an update; Clare was proactive in following up the various processes and updated me every step of the way either by phone or email. We had several viewings within the first week with genuine offers and accepted an offer very close to the asking price in that week. I highly recommend you get in touch with Phillips George if you have a property to sell
In an age were the phrase “customer satisfaction” seems to be more of a catch phrase rather than a genuine belief amongst business, I’m happy to say that Phillips George prove that some do still care about the customer. From start to finish the help, communication and advice I received was superb. Based on my experience, I’d happily recommend these guys.
Thank you Clare and team. Excellent service from start to finish.
My husband and I were very pleased with Phillips George. Clare & Paul were both a delight to deal with, they are both friendly and professional. They kept us well informed throughout the whole process, were very efficient and we really felt like they had our best interests at heart, the service they provided was fantastic and felt very personal. I wouldn't hesitate to recommend them and will be doing so at every opportunity!!!!!