Time to check your letting agent is working for you

Paul McCullough
25 May 2023
Landlords | Renting

Lettings Health Check

It is so important to make sure your responsibilities as a Landlord are in order, to ensure you are always on the right side of the law and current legislation.

As you can imagine we get to see all sorts of situations with our Landlords at Phillips George, but our clients can rest assured that their interests are safe in the hands of our award-winning letting agency.

Paul McCullough, Partner at Phillips George has this cautionary tale to tell; “Recently we took over as agents for a Leicester property which had been managed by a supposedly respectable local agency, so we did not anticipate the issues that were to emerge with our new client. While setting up our new client we came across numerous issues which had alarm bells ringing. We thought we would share them with you, as they may help you ensure your property is properly covered against any eventuality.”

Little House of Horrors

We quickly discovered there was no EPC (Energy Performance Certificate). It had expired over two years ago.

Why is this important?

If a tenant hasn’t been provided with a EPC when they sign a new tenancy agreement, landlords can face fines up to £5000. Also, without a valid EPC, should the landlord want to take the property back for whatever reason, the legal notice they serve can be contested.

The damage deposit amount was not at a legal level for the rent.

Why is this important?

The deposit cannot be more than or equal to five weeks rent but in this case was higher than the permitted amount. The landlord could have been held liable for a fee of up to £5,000 and face problems when issuing notice.

The agent had lost the set of management keys for the property.

Why is this important?

This makes it harder for the agent to inspect the property, harder for tradesmen to attend to carry out maintenance, but crucially, the agent would not be able to obtain access in case of an emergency.

There was no Legionella Risk Assessment for the property.

Why is this important?

Without a valid Risk Assessment, landlords can be held liable for fines up to £20,000 and possible criminal charges in the case of any fatalities.

No proof of sufficient and working CO or smoke alarms.

Why is this important?

Landlords face penalties of up to £5,000 for non-compliance.

Our new landlord client is now properly covered with the correct paperwork and systems in place and can rest easy.

Your health check

Make sure you are not at risk for any lapses from your management agency. Make sure your letting agency are fully qualified agents, just like Phillips George.

Paul concludes: “As qualified ARLA Propertymark agents, we keep our landlords compliant with changes in legislation, ensuring consistent best practice. We don’t charge any set up fees to take over management from another agent and do so with the minimum of disruption to your existing tenant.”

If you would consider renting your property with Phillips George as your management agency, please get in touch for peace of mind and the highest standards of letting agents.

If you have a rental property and you’re not sure whether you are legally compliant, Phillips George are offering a free Lettings Health Check. Get in touch to find out more.

Let your property with Leicestershire’s own letting agency

You will benefit from great service with:

⭐ Professionally qualified, senior staff directly involved

⭐ Five star reviews across the board from Google and TrustPilot

⭐ Proven track record

⭐ Local business, local knowledge

⭐ High Visibility: Right Move, Zoopla, OnThe Market.com

⭐ Feedback after every viewing

⭐ Login to see the progress of your let instantly

Call us now on 0116 216 8178

Paul McCullough Phillips George Estate Agents
Paul McCullough, Partner
Paul has been in the UK property industry since 2008 and was previously involved in the sale of overseas property. Paul helped to set up a city centre sales and lettings agent and has been fully immersed in all aspects of the industry from day one. Paul has since taken his professional qualifications with ARLA (Association of Residential Letting Agents) and has an active approach to selling and letting properties. Paul is a problem solver and enjoys helping clients to achieve their goals, whether it is buying their dream home or finding the ideal tenant for their investment property.