Today, 30 July 2020, marks a big landmark for Phillips George as we celebrate four years serving the house sellers and buyers of Leicestershire.
It feels like only yesterday that we opened our doors in anticipation and excitement at what the future might hold. The majority of businesses that fail do so within the first three years (60% in the UK), so we can safely say we are over that first hurdle. But there is no room for complacency, as we discovered with the lockdown crisis.
Now we have the chance to take a moment to look back on some of the highs and lows of our first years in business.
Clare Phillips, Partner at Phillips George tells all; “We knew immediately that we were filling a gap in the market when we first opened our doors in 2016. The local community in Wigston were so supportive and encouraging. People were looking for an estate agency with local knowledge and people who knew the area, who had their interests at heart. The response was overwhelming with fantastic feedback from happy sellers who were quick to recommend us by word of mouth.”
Out of the Blue
It has not all been easy street:
“The business grew quickly, and we could map the spread of our business through the county, with a growing presence in Countesthorpe, Knighton, Oadby and Enderby, and soon well beyond into Leicester itself. Then the bombshell of the pandemic hit our business like everyone else. What to do? We felt strong enough to ride the storm and hope that the country would come out of lockdown soon. So when we were given the green light in the middle of May we were ready to go. Since then we have been so busy. If it has taught us anything it is to appreciate what we have and to work hard to make it happen.”
No Crystal Ball
Clare on what might happen next:
The future is so hard to predict, but we are always planning; “We also discovered from the months we were unable to trade that you can plan ahead, but it is difficult. If not impossible to predict the future. However, planning for the future of Phillips George is essential, and we are excited to be increasing our presence in other parts of the county, including Loughborough and Melton Mowbray. We are always looking to be innovative in our marketing and our recent introduction of advanced virtual tours is one of many ways we are looking to a bright future.”
One thing we can be sure of is that the team at Phillips George are here to serve you and to ensure you get the best from your property.
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Clare has been in the industry since 1998. Her career started as an administrator and she has worked through each role in estate agency from negotiator, sales progressor, valuer, manager and culminating in opening Phillips George as a co-founding partner. Through Clare’s career she has obtained professional qualifications with both NAEA (national association of estate agents) and ARLA (association of residential letting agents) to ensure that she delivers a first class service to all of her clients. Clare’s favourite part of estate agency and lettings is helping customers achieve their goals and making the process as smooth as possible for them.